Amazon will charge $1.99 per delivery for in-garage deliveries that used to be free if the customer wants to get them made outside of their designated weekly “Amazon Day,” as described in an update to Amazon’s blog post. Screenshots of in-app notifications posted on X (formerly Twitter) and Reddit by subscribers note the new policy kicks in starting on October 4th.
Amazon spokesperson Amanda Gan confirmed the new policy and said in an email to The Verge, “We will change the free default option for Amazon Key In-Garage Delivery to Amazon Day with Key Delivery. Customers will have more flexibility and control over their Amazon deliveries using Amazon Day with Key Delivery, including the ability to choose their delivery day and combine in-garage deliveries so they’ll arrive on the same day.”
One of the best delivery options from Amazon NOW COSTS MONEY, unless you choose a specific option
Amazon Key In-Garage Delivery is by far one of my favorite services, but they’re going to charge $1.99 PER DELIVERY unless you choose the Amazon Delivery day option. You won’t be… pic.twitter.com/tNec8GHqcV
— M. Brandon Lee | THIS IS TECH TODAY (@thisistechtoday) September 5, 2023
Until now, Prime members could have delivery drivers drop packages inside garages for free, regardless of the day, if they enabled the service and used a supported smart home garage door opener from companies like Chamberlain and Genie.
Beyond the new fee for in-garage delivery, Amazon recently raised the minimum order amount for free Amazon Fresh grocery deliveries sharply, and it’s raised the minimum order price for free shipping by $10 per order for some non-Prime customers. Last month, the company began charging sellers if they don’t use Amazon’s in-house fulfillment. Amazon even raised the monthly and annual prices of Amazon Music Unlimited, aka the only place you can legally stream Garth Brooks’ music, in August, with the individual plan going up from $8.99 to $9.99 per month.